At ExpertOurz Tours & Travels, we deeply value the trust you place in us when you choose to explore the world through our services. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you engage with us—whether you visit our website, contact us directly, or interact with our online advertisements.
Since our inception in 2017, we have been dedicated to providing memorable travel experiences across the UAE and beyond. To offer a seamless experience to our B2B, B2C, and corporate clients, we sometimes need to collect certain information that helps us tailor our services specifically to your needs.

When you visit our website or make a booking inquiry, we may collect personal details such as your name, phone number, email address, travel preferences, and, in cases involving international travel, passport and visa information. If you complete a transaction, we may also require your payment or billing details. In addition to this, we may collect non-personal data such as your IP address, browser type, device information, and your activity on our site. This helps us better understand how users navigate our site and allows us to optimize your experience.

We use this information to fulfill travel bookings, offer personalized suggestions, send confirmations or promotional updates, and enhance your interaction with our services. It also enables us to deliver more relevant advertising across platforms like Google and Meta (Facebook/Instagram), track conversions, and measure the effectiveness of our campaigns.

Cookies and tracking technologies are used across our digital platforms to gather and store certain information. These technologies allow us to recognize you on return visits, remember your preferences, and show you more relevant ads. We partner with tools such as Google Analytics, Google Ads, and Meta Pixel to collect this data in compliance with data privacy regulations. If you wish to manage your preferences, you can do so via your browser’s settings or opt-out tools provided by advertising platforms.

We do not sell your personal information to any third parties. However, we may share your data with trusted service providers including airlines, hotels, and tour operators as required to fulfill your bookings. Your data may also be shared with secure third-party tools we use for email marketing, analytics, and ad targeting. In rare cases, if required by law or government authorities, we may disclose your information to comply with legal obligations.

You have full control over your data. At any time, you can request access to your personal information, ask us to update it, or request deletion. You also have the right to opt out of our marketing communications or withdraw any previously given consent. For any such request, simply email us at reservations@expertourz.com, and we’ll process your request promptly.

We take the security of your personal information seriously. Our team employs appropriate security practices and technologies to ensure your data is not accessed, misused, or disclosed unlawfully. However, as with any internet-based service, we cannot guarantee absolute security, and you are encouraged to exercise caution when sharing personal information online.

Our website may contain links to third-party websites such as Facebook, Instagram, or LinkedIn. Please be aware that once you leave our site, we are not responsible for the privacy practices or content on these external websites. We encourage you to read their privacy policies for more information.

We may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations. Any modifications will be posted on this page, and we encourage you to revisit it periodically to stay informed about how your data is being handled.

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please feel free to reach out to us. Our office is located at Brigade Tech Park, Novel Office, Tower-B, 1st Floor, ITLP, Whitefield, Bengaluru – 560066. You can also call us at +91 8699680544 or email us at reservations@expertourz.com.

We appreciate your trust in ExpertOurz Tours & Travels. Your privacy is not just a legal obligation to us—it’s a core part of the service and experience we strive to offer.